Yes. AED.ca’s Full Service AED Maintenance Plans are available regardless of your AED’s manufacturer or model—and regardless of where you originally purchased it.
You do not need to have purchased your AED from AED.ca to receive professional maintenance and support from our team.
Whether your AED was purchased directly from a manufacturer, another Canadian AED supplier, a medical supply company or an online retailer, AED.ca is here to help keep it rescue-ready.
Can AED.ca Maintain Any Make or Model of AED?
Yes. Our experienced team supports AEDs from the manufacturers and models commonly used throughout Canada.
Different AEDs have different:
- Electrode pads
- Batteries
- Status indicators
- Inspection procedures
- Maintenance schedules
- Replacement requirements
- Manufacturer recommendations
That is why AED maintenance should be based on the specific make, model, age and condition of your device. Our AED specialists understand these differences and know what to look for when inspecting and maintaining your equipment.
If you are unsure what type of AED you own, how old it is or when it was last properly inspected, we can help you determine the next steps.
What If I Bought My AED From Another Company?
That is not a problem.
We regularly speak with businesses and organizations that purchased their AEDs from another supplier but now need assistance with:
- AED inspections
- Expired electrode pads
- Battery replacement
- Maintenance records
- Readiness checks
- AED registration
- Manufacturer notices
- Managing multiple AEDs and locations
- Establishing responsibility for ongoing maintenance
Some organizations inherited an AED when they moved into a building. Others purchased one years ago and no longer have contact with the original supplier. Some simply want a more complete and dependable maintenance solution.
Whatever your situation, you are welcome at AED.ca.
Our mission is to help save lives by making AEDs more accessible and helping Canadian organizations ensure their devices remain ready for an emergency. That support is not limited to customers who originally purchased their AEDs from us.
What Is Included in the Full Service AED Maintenance Plan?
The AED.ca Full Service AED Maintenance Plan is designed to take the uncertainty and administrative burden out of maintaining an Automated External Defibrillator.
The plan includes:
- Annual on-site AED inspection and readiness check
- Verification of pad and battery status
- Replacement pads when expired or used
- Battery replacement when required
- Automated pad and battery expiry tracking
- Digital maintenance records
- AED inspection certification
- Compliance and registry support
- Loaner AED coverage during servicing or downtime
- Priority access to AED specialists
- Ongoing maintenance support
Instead of relying on someone within your organization to remember replacement dates and understand the maintenance requirements of a particular AED model, our team helps manage the details for you.
Why Does Every AED Need Ongoing Maintenance?
An AED may remain unused for several years, but it cannot simply be installed and forgotten.
AED electrode pads have replacement dates. Batteries have limited service lives. Accessories can go missing. Pads may be connected incorrectly. The device may display a warning or fail a self-test. Inspection and maintenance records may also be incomplete or unavailable.
Regular AED maintenance and inspections help identify these issues before the device is needed during a sudden cardiac arrest emergency.
The most important question is not where you purchased your AED.
The most important question is:
Will your AED be ready to work when someone needs it?
Can AED.ca Take Over an Existing AED Program?
Yes. AED.ca can help whether you have:
- One AED at a small business
- Several AEDs at one facility
- Multiple AED brands or models
- AEDs spread across several locations
- A large national AED program
We can review your existing devices, collect the necessary information and help establish an organized maintenance program.
If your records are incomplete, your original supplier is no longer available or you are unsure when the AEDs were last inspected, we will help you determine their current status and what needs to be done.
Do I Need to Replace My Existing AED Before Joining?
Not necessarily.
An AED does not need to be purchased from AED.ca or replaced simply because it is an older model. Its age, physical condition, manufacturer support, parts availability and readiness status should first be reviewed.
If your existing AED can continue to be properly supported and maintained, our goal is to help you keep it rescue-ready. If we identify a concern—such as discontinued replacement parts, a manufacturer notice or an unsupported device—we will explain the issue and provide practical options.
Our approach is helpful and consultative. We want you to understand the condition of your AED and make an informed decision without unnecessary pressure.
What If I Don’t Know What My AED Needs?
You do not need to be an AED expert. That is what we are here for.
Contact us with the manufacturer and model of your AED. If you are unsure, send us a picture of the device and its information label. Our team can help identify it and explain what maintenance, pads, batteries or support it may require.
You can contact an AED.ca specialist, email info@aed.ca, or call 1-833-HAVE-AED (1-833-428-3233).
We Are Here to Help
At AED.ca, we believe every AED deserves to be properly inspected, maintained and ready—regardless of where it was purchased.
If you already own an AED, you do not need to start over. You do not need to return to the company that originally sold it. You simply need an experienced AED maintenance partner willing to help.
Any manufacturer. Any model. Purchased from us or somewhere else—AED.ca is here to help.
Learn more about our Full Service AED Maintenance Plans and let us help keep your AED rescue-ready.
Frequently Asked Questions
Can AED.ca maintain an AED purchased from another supplier?
Yes. AED.ca’s maintenance plans are available even if your AED was purchased from another company.
Does AED.ca service different AED manufacturers and models?
Yes. AED.ca supports the makes and models commonly used in Canada.
Can AED.ca help if I do not have maintenance records?
Yes. We can help identify your AED, assess its current status and establish organized maintenance and inspection records.
Can AED.ca manage AEDs at multiple locations?
Yes. We support organizations with one AED as well as businesses managing multiple devices and locations across Canada.
Where can I learn more about AED maintenance?
Visit the AED.ca Full Service Maintenance Plan page or read our guide answering the question, Do AEDs require maintenance and inspections?
About AED.ca and Martin Andrews
AED.ca is a Canadian-owned company specializing in Automated External Defibrillators, AED inspections, maintenance, replacement pads and batteries, and AED program support. The company helps businesses, schools, churches, municipalities, healthcare providers and other organizations keep their AEDs rescue-ready.
Martin Andrews is the President of AED.ca and is committed to making AEDs more accessible while helping Canadian organizations choose, manage and maintain lifesaving equipment with confidence.
