Last Updated: August 23, 2023
At AED.ca, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using AED.ca (referred to as the “Site” or “Service”), you consent to the practices described in this Privacy Policy.

Information We Collect:

1. Personal Information: When you place an order or create an account, we may collect personal information such as your name, email address, shipping address, billing information, and phone number.
2. Transaction Information: We collect information related to your purchases, including the products you order, payment details, and order history.
3. Communication: We may collect information from your interactions with our customer service, including emails, chats, or phone calls.
4. Device and Usage Information: We may collect information about the device you use to access our Site, including your IP address, browser type, operating system, and usage patterns.
5. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our Site. This may include information about pages visited, products viewed, and items added to your cart.

How We Use Your Information:

1. Order Fulfillment: We use your personal and transaction information to process and fulfill your orders, send order confirmations, and provide tracking information.
2. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any concerns you may have.
3. Communication: We may send you emails related to your orders, account status, promotions, and newsletters. You can opt-out of promotional emails at any time.
4. Improvement and Analytics: We use the collected data to improve our Site, services, and user experience. This may include analyzing trends, monitoring website performance, and conducting research.
5. Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, and legal processes.

Sharing Your Information:

1. Third-Party Service Providers: We may share your information with trusted third-party service providers to assist in fulfilling orders, processing payments, conducting analytics, and improving our services.
2. Legal Requirements: We may share your information when required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property.

Your Choices:

1. Access and Correction: You can access and update your personal information by logging into your account on our Site. If you need assistance, please contact our customer service.
2. Marketing Communication: You can opt-out of receiving marketing emails by following the unsubscribe instructions provided in the email or by contacting us.

Security:

We use industry-standard security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy:

Our Site is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18 years of age.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a revised “Last Updated” date.

Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Email: info@aed.ca

Phone: 1 (833) 428-3233.

By using AED.ca, you signify your consent to this Privacy Policy.